Call Us: (+234) 014405136 (0700- NMOBILE)

FAQ

Who are nmobile Customers?
These are individuals that have registered on the nmobile platform, have activated their wallets and can proceed with transaction

How do I register on nmobile?
Kindly visit nmobile.ng, click on the sign up box and register with your email and password and also your phone number.

Verify you email by clicking on the link in the inbox and you will be redirected back to the website and after that you can start enjoying our services.


Who are Nmobile agent/distribution?
These are individuals or medium-sized businesses that provide services to nmoile customers, i.e., they act on behalf of the Service Provider.

What are these mail get after each transaction?
When you perform a transaction, a mail is sent to your email box. The message proves that the e-money you sent has moved from your account into the other person’s account. To avoid errors, always check your balance before and after you transact.

Will I receive alerts after a successful transaction?
A registered nmobile user, you will receive an email alert from nmobile. Notifying user on the transaction

What are these SMS messages I get after each transaction?
When you perform a transaction, a text message is sent to your mobile phone. The message proves that the e-money you sent has moved from your account into the other person’s account. To avoid errors, always check your balance before and after you transact.

What is Account Confirmation?
Before your nmobile Wallet is activated, you must have clicked the link sent you by email.

Can I pay my bills on nmobile?
Yes. You can pay your service bills via nmobile to billers. Simply select 'Pay Bill' on your nmobile menu, select the biller you want to pay and follow the instructions to complete the transaction.

Can I deposit my into my bank account using Nmobile?
Yes you can.

How can I reach nmobile Help Desk?
Fastest way to reach us is using the form above on this page or

1. Call our Hotline 01-4405136 or 0700-NMOBILE

2. Send an email to admin@nmobile.ng